1. Privacy at a Glance
General Information
This privacy policy provides a detailed overview of what happens to your personal data when you visit our website. Personal data refers to any data that can be used to personally identify you. More detailed information on data protection can be found in the sections below.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section “Information about the Responsible Party” in this privacy policy.
How do we collect your data?
Some data is collected when you provide it to us, for example, by filling out a contact form. Other data is collected automatically by our IT systems when you visit the website. This includes technical data (e.g., browser type, operating system, time of access). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze user behavior.
What rights do you have regarding your data?
You have the right to request information about your stored personal data at any time. You also have the right to request correction, deletion, or restriction of processing of this data. If you have given consent for data processing, you can revoke this consent at any time. Furthermore, you have the right to file a complaint with the competent supervisory authority.
Analysis Tools and Third-Party Tools
When visiting this website, your browsing behavior may be analyzed statistically. This is primarily done using analytics tools. Detailed information about these tools can be found in the following privacy policy.
2. Hosting and Content Delivery Networks (CDN)
External Hosting
This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the servers of the hoster. This includes IP addresses, contact requests, meta and communication data, contract data, contact details, names, page views, and other data generated by the website.
Hosting is conducted to ensure the fulfillment of our contractual obligations to potential and existing customers (Art. 6(1)(b) GDPR) and to ensure a secure, fast, and efficient provision of our online services (Art. 6(1)(f) GDPR). The hoster processes data only to the extent necessary to fulfill its contractual obligations and follows our instructions regarding this data.
We use the following hoster:
Google Cloud Platform (GCP) / Firebase Google Ireland Limited Gordon House, Barrow Street Dublin 4, Ireland
Conclusion of a contract for data processing
To ensure data protection compliance, we have concluded a data processing agreement with our hoster.
3. General Information and Mandatory Information
Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection laws and this privacy policy.
When using this website, various types of personal data are collected. This privacy policy explains what data we collect and how we use it. It also explains your rights regarding your data.
We would like to point out that data transmission over the internet (e.g., communication via email) may have security vulnerabilities. Complete protection of data from third-party access is not possible.
Information about the Responsible Party
The responsible party for data processing on this website is:
Biocounselors
Email: info@biocounselors.com
The responsible party is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.
Storage Period
Unless a specific storage period is mentioned in this privacy policy, your personal data will be stored until the purpose for processing ceases to exist. If you request deletion or revoke your consent to data processing, your data will be deleted, unless legally required to be retained for tax or commercial purposes.
Notice on Data Transfer to the USA and Third Countries
This website uses third-party tools from companies based in the USA or other countries that may not offer an adequate level of data protection. If these tools are active, your personal data may be transferred to these third countries. We have no control over these data processing activities.
Revocation of Consent for Data Processing
Many data processing activities are only possible with your explicit consent. You can revoke consent at any time. The legality of data processing carried out before revocation remains unaffected.
Right to Object to Data Processing (Article 21 GDPR)
If your personal data is processed based on Article 6(1)(e) or (f) GDPR, you have the right to object to the processing at any time. If you object, we will cease processing your personal data unless compelling legitimate grounds override your interests or if processing is necessary for legal claims.
If your personal data is processed for direct marketing purposes, you have the right to object to this processing. If you object, your personal data will no longer be used for direct marketing.
4. Data Collection on This Website
Server Log Files
The provider of this website automatically collects and stores information in server log files. These include:
- Browser type and version
- Operating system
- Referrer URL
- Hostname of the accessing computer
- Time of server request
- IP address
This data is collected to ensure the website functions properly and is not merged with other data sources.
Request by Email, Phone, or Fax
If you contact us via email, phone, or fax, we will store and process your personal data for the purpose of handling your request. We do not share this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR if it relates to contract fulfillment. In all other cases, processing is based on our legitimate interest (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR).
5. Plugins and Tools
Google Web Fonts (Local Hosting)
This website uses Google Web Fonts for uniform font representation. These fonts are installed locally, meaning no data is transmitted to Google servers.
For further details, refer to Google’s privacy policy: https://policies.google.com/privacy.
Google reCAPTCHA
We use “Google reCAPTCHA” to verify human interactions on our website. The provider is Google Ireland Limited.
ReCAPTCHA analyzes visitor behavior as soon as they enter the website, using various information such as IP address and browsing behavior. The data collected is transferred to Google.
Data processing is based on Art. 6(1)(f) GDPR as we have a legitimate interest in protecting our website from abuse. Further details can be found in Google’s privacy policy: https://policies.google.com/privacy.
For any questions regarding data protection, please contact us at info@biocounselors.com.
